FAQ


Pre-trip planning

A.R.T complies with Vietnamese legal requirements to ride a motorcycle in Vietnam.
In order for travel medical insurance to provide coverage appropriate licenses are required.

Drivers are required to have:

A valid International Driver’s Permit with motorcycle endorsement accompanied by a valid Driver’s License or a Vietnamese Driver’s License.

International Driver’s Permits are easy to obtain from your home country, it is a translation of your Driver’s License which is often provided by motor vehicle associations.

The Vietnamese authorities also have online services  www.drvn.gov.vn.

If you have already set out on your journey, there are online companies offering easy to obtain, printable versions

Airport transfers can be booked through a variety of companies including Grab or GoViet. Also metered taxis are a decent option, A.R.T recommends Mai Linh or Vinasun. Beware of fake/spam taxis.
We can help you with your travel plans every step of the way or you can arrive the day of at the location your tour starts from.

Our tours provide accommodations, for bike rentals clients arrange accommodations on their own. Throughout the tour, all accommodations will be arranged through our partners and provide comfortable accommodations (private room and bathroom). Accommodations vary from boutique hotels, condos and resorts depending on the style and budget of the trip, and preferences of the rider.

You will require at least one large (70L) duffel bag to transport your riding gear. Which you will then wear. You will also need a smaller (40L) pack to transport your personal items. ART will be supplying a 40L North Face dry backpack that will mount on the luggage racks of your bike.(China Eastern allows 2 pieces of checked baggage free of charge)
Dry bags or dry duffels are recommended. Some bikes will be outfitted with Givi hard/waterproof/detachable saddlebags for convenient transport of roughly 15kg of on board cargo capacity. For most persons this is more than enough. ART will offer storage of any excess baggage not deemed necessary for your tour.

We recommend getting a local SIM while travelling in Vietnam; they are affordable, USD $10 per month gets you unlimited data and calls.

There are several carriers to choose from Viettel, Mobiphone and Vinaphone are the most popular. You will need to show your passport in order to purchase a SIM, although there are services at the airport that waive this step. A.R.T recommends Viettel as having the most coverage.

Don’t forget to unlock your phone prior to leaving your home country. Cell phones in general are affordable in Vietnam.

  • Google Maps
  • Maps.me (Google maps alternative, provides offline maps)
  • Currency Converter (XE Converter)
  • Google Translate
  • Skype – Calls, messaging
  • WhatsApp – Calls, messaging
  • Messenger
  • Instagram
  • Rever – Motorcycle Maps, GPS, Navigation Planner
  • Geo Tracker – GPS Tracker for distance travel
  • Viber – Calls, messaging

Gear & Accessories

As each rider has personal preferences, we recommend coming prepared to ride, with your own gear. Please notify us if you are interested in carrying specific equipment.

  • Crash bars
  • Phone holder
  • Motorcycle specific luggage carrier
  • Tools

It is possible to buy anything you need in Vietnam. If your arrival city is Ho Chi Minh or Hanoi, please allow for an extra day or two of shopping. For entry via smaller cities, the selection can be limited, western sizes are even more challenging to find for the taller, broader rider.

If you are a jump on and go kind of person, it is much better to arrive with everything you need and properly sized for you .

Please refer to the Useful Links section for some of our favorite places to shop.

We recommend no more than 15kg of gear.  Your guides will carry most of the safety equipment, personal items should easily come in under that weight.  We will provide storage for extra gear at A.R.T base of operations.

If you’re planning a one-way trip, please contact us in advance, shipping can be arranged.


On the road

A.R.T has Roadside assistance, please contact us if you break down.

  • Repairs before proceeding must be done at designated repair shops. Please contact us for assistance.
  • Repairs due to standard wear and tear will be covered by A.R.T (oil, tyres), while repairs due to negligence or abuse will be covered by the rider.

Always park in secured parking. There is no roadside/curbside parking. Security will provide a ticket or parking number. In the event of a theft the store issuing the parking ticket is responsible for the bike. There is no reason not to park in secured parking, they are everywhere. If you are concerned of the validity of parking, simply take a photo of bike with parking card.

Smile, be courteous, and show respect.

Choose your words carefully as the interaction will be recorded most of the time.

If you are pulled over by the police, pull over immediately, turn off the ignition and put the key in your pocket.

The police often ask for:

  • Blue Card (Motorcycle registration and proof of ownership) ART will provide paper and digital copies
  • Driver’s Permit or International Driver’s License – It is recommended to have a paper and digital copy to give police

If the police confiscate the bike (for speeding or traffic infractions). Call us for assistance an A.R.T representative will attend to this matter. The rider is responsible for all fines, impoundment and transportation costs of the bike before the deposit will be released.

Call for assistance:

  • Emergency rescues 112

ART provides roadside assistance and we have a local translator, please call us for assistance

Typically, when an accident occurs the locals and passersby surround the scene and the police will quickly arrive or can be called from any cell phone.  The police confiscate the bikes and investigate the scene to try to figure out who was at fault. Beyond that depending on who’s at fault and what the damages are, a monetary value will be set and expected to be paid before the bikes are released.

If the rider has an accident, the rider is responsible for all fees and repairs to A.R.T bike as well as any third party and police fees. Repairs are often inexpensive, but this is all dependent on the bike in question.

Each tour has it’s dynamic and flexibility is what we strive for. If unforeseen circumstances arise, we will discuss our options and bring them to the group. Every circumstance is different and has a solution.

Anything is possible.


General

Bike selection is limited to what we have in stock and available at that location. Logistics and fleet management are key to our business, which requires planning, transportation of the bikes and switches can be accommodated but will often have costs associated. Please send any switch out requests to info@adrenalinrushtrail.com and please allow 7 days in advance to accommodate request.

The Code of Conduct is a set of rules that riders are to abide by while renting A.R.T bikes or participating in A.R.T tours.
A signed Code of Conduct is required prior to bike rentals and tours.

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